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Frequently Asked QuestionsShaping today's man
Frequently Asked Questions
There are no silly questions.
Men, yes men, can be shy, especially when it comes to things they may not know a lot about.
We are here to help. From the moment you step inside the door at Trinos Menswear, we want you to be comfortable. You will be comfortable in our clothes, so we want you to be comfortable when you leave our store as well.
Below are just a few of the most frequently asked questions we receive.
Do you offer gift cards?
Yes, we do offer gift cards … in any denomination. We also offer an online gift card through AnyCard.ca. Start your purchase with a Trinos Menswear gift card,
What is your return policy?
From purchase date you have 5 days for full refund or 14 days to exchange an item or receive a store credit on merchandise that has not been worn, altered or washed.
With the exception of the following: No returns/exchanges are allowed on sale tagged items & under garments.
Will you special order something for me?
We most definitely will special order for you.
If we can get it for you, we will! If not we can show you comparable product.
Our only requirement is that you prepay for your order.
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Cash and Debit.
Want to be notified by email when we are having a SALE?
How about special notice about INVITE ONLY events?
Simply sign up with your First Name and Email.
Monday* | 10:00 AM 6:00 PM
Tuesday | 10:00 AM 6:00 PM
Wednesday | 10:00 AM 6:00 PM
Thursday | 10:00 AM 8:00 PM
Friday | 10:00 AM 6:00 PM
Saturday | 10:00 AM 5:00 PM
Sunday | 12:00 PM 5:00 PM
*Closed on Holidays and the
Sunday prior to a holiday Monday